For salons and studios
Enquiries arrive while you are mid-appointment: prices, openings, aftercare, reschedules. Nolla answers instantly with your real facts, keeps the promising ones warm, and lets you confirm between clients.
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A price check on Instagram, a Saturday enquiry on WhatsApp, a reschedule on Messenger. Your AI agent answers each in seconds from your own price list and hours. Nothing waits until lunch.
One inbox shows the morning at a glance. The Saturday enquiry is marked Hot Lead with a summary note waiting: one tap, one message, booked.
Someone asks about correcting work done at another studio. That answer is not in the knowledge base, so the agent does not improvise: it hands the chat to you with the story so far, and keeps the customer company until you reply.
Evening enquiries get answered while you have dinner. Anything that needs you is waiting, prequalified and summarized, in tomorrow morning’s daily brief.
Answers grounded in your services, prices and policies. Hands off the moment a human judgement call is needed.
How agents answerBrowsers, bookers and regulars are different conversations. Stages keep them sorted without a spreadsheet.
See stagesA rebooking nudge to opted-in customers you have not seen in six weeks, sent as an approved template.
Reaching outPre-launch
Nolla is pre-launch. Invites go out as early access opens.