For clinics and practices
Most messages are routine: hours, prices, directions, what to bring. Some are anything but. Nolla answers the routine instantly and brings a human in for the rest, with the full conversation attached.
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Overnight questions about opening hours and consultation fees were answered by the AI from your own knowledge base. The daily brief lists what actually needs a person today.
A patient describes a concern the knowledge base does not cover. The agent does not guess: it hands the conversation to your team with a summary note, and the patient is told a colleague is on the way.
The afternoon person opens the thread, taps AI summary, and starts caught up: what was asked, what was said, what is still open. No scrolling, no "sorry, who is this again?".
"Remind me to call Mrs. Tan about her results tomorrow at 9." The reminder is linked to the contact, visible to colleagues on her panel, and it will not go away until it is done.
Every channel in one queue with one accountable owner per conversation, and internal notes your patients never see.
Inside the inboxGrounded answers for the routine, an honest handoff for everything else. It never invents an answer it does not have.
How agents answerReminders and follow-ups linked to real patients, plus a daily brief so mornings start organized.
Meet Ask NollaPre-launch
Nolla is pre-launch. Invites go out as early access opens.