AI agents

It answers like you.
It knows when not to.

An AI agent answers each customer in seconds from your own knowledge base, fills in what it learns, and hands the conversation to a human the moment that is the right move, with the full story attached.

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Knowledge base

📄 Services and prices12 facts

📄 Opening hours4

📄 Aftercare9

Image library

Price list

The agent answers from here, and sends an image when it fits.

Nolla · answering from the knowledge base

Do you do colour corrections from another salon?

16:42

We do, it is one of our specialties. It starts with a free 15 minute consult. Want me to check times?

✦ Nolla · 16:42

✦ Nolla moved Jade from New Lead to Hot Lead · 16:43

Is there a price list I can see?

16:43

✦ Nolla · from your image library · 16:43

Can you do it with plant-based dye?

16:44

✦ Not in the knowledge base. Nolla handed this to Sam

Summary note · ✦ Nolla

Wants a colour correction with plant-based dye. Consult offered. Open: does the salon stock it?

Interactive

What Nolla may do

Flip a toggle and watch the chat change.

Grounded in your knowledge base

Your services, prices, policies, hours. If the answer is not in there, the agent does not invent one. It hands off instead.

Actions you switch on, one by one

What the agent may do is a set of toggles. A disabled action simply does not exist, so there is nothing to misuse.

You always win

Send any message yourself and the agent stops, immediately. It never talks over you.

A picture, when a picture answers

Put your price list, portfolio and directions in the image library. When an image answers better than a paragraph, the agent sends it.

Fix it by describing the problem

Edit with AI drafts every change your correction implies, across every article. Nothing is written until you approve.

Rehearse before it goes live

A test chat runs exactly as configured, unsaved changes included. Nothing is stored, nothing reaches a customer.

Handoff with the story attached

The agent picks the right human, pings them, and leaves a summary note: what was wanted, agreed, and open.

It keeps covering until you arrive

After handing off, it keeps answering until a person takes over. Nobody is left on read.

It will not write anyone off

It can move real leads up your pipeline, every move logged. It cannot mark anyone lost unless you allow that exact stage.

A studio owner stepping out of the back room, phone in hand, replying to a handed-off conversation.

It answers like you.It knows when not to.