For workshops and bodyshops
Damage photos, quote requests and status chases arrive all day, usually while both your hands are busy. Nolla answers the routine ones instantly, keeps everything in one thread per customer, and calls you in when a real quote is needed.
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A customer sends pictures of the damage. They land in one thread with everything else that person has ever sent you. Your AI agent answers what it knows, whether you work on that make, whether you handle insurance jobs, how long an estimate takes, and leaves the quote itself to you.
The questions you answer twenty times a week become saved replies your whole team shares, so anyone at the desk sends the same clear answer in two taps.
When a customer asks something the knowledge base does not cover, the AI does not guess. It hands the chat over with a summary of what was asked and agreed, and keeps them company until someone picks it up.
Send a service or inspection reminder to opted-in customers you have not seen in twelve months, and watch it deliver. Replies come back into the same inbox as normal conversations.
One thread per customer across WhatsApp, Instagram and Messenger, however many visits ago it started.
Inside the inboxInstant answers on hours, makes and turnaround, with an honest handoff on anything else.
How agents answerService reminders to opted-in customers, sent as an approved template with a delivery funnel.
Reaching outPre-launch
Nolla is pre-launch. Invites go out as early access opens.